Web monitoring solutions focus on improving online performance

Organizations make every effort to improve and maintain customer experience of the web user, but they lack a few insights into the end user’s interactions with video, Flash, mashups and AJAX.  Organizations spend quite a good amount of capital on improvising the online experience. To name a few, adding movie clips, improving navigation through the site, etc. and the challenge is to know if their investments are converting. Their investments should help retaining customers and improve the users’ ability to do business with the company.

Web performance and monitoring solutions focus on improving online performance, enhance the Web 2.0 customer experience and accelerate speed to deployment.  Website monitoring solutions are designed to close the gap between what’s happening on the page and what IT thinks the user experience is or should be.